Returns & Exchanges
At Primitive Skateboarding, we want to ensure you are completely satisfied with your gear. If your order isn't the right fit, you can return or exchange unworn and unwashed items within 30 days of the original purchase date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely pack your items in their original packaging, ensuring all hangtags are attached and skate decks remain in their protective shrink wrap.
Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing